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Product training to sales team across the globe through Learning Technology platform

Product training to sales team across the globe through Learning Technology platform

Situation

A leading computer hardware manufacturer from Dubai wanted to introduce the newly developed product to their sales team across the globe as a part of their training strategy through online delivery.

Some of the pain points for the client were:

  • The workforce was skilled scattered across the globe and they wanted to reach all the team in quick turn around time.
  • There was a shortage of good trainers for conducting training sessions and also gathering sufficient batch strength to justify class room session was not feasible.
  • The course modules to be accessed by their staffs / sales with large number of workforce, hence tracking the usage of the course was required.
  • Measuring the effectiveness of the course was a challenge.

Mafoi’s Solution

Customized Moodle based LMS was proposed for the client requirement

The entire solution was integrated with their website and made to look as a single application with uniform UI design.   Courses were categorized for each groups such as Sales, HR, Operation & assigned to respective users.  Since the users are accessing it across the globe, we’ve even localized the course in different languages (Arabic, English, Mandarin Chinese)

 

senthilSenthil Raja

Head – Technology & Elearning
senthilraja@mafoibusinessconsulting.com
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